Last updated January 14, 2019
Thank you for your purchase. We hope you are happy with your purchase. However, I you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
Our refund policy is 14 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases..
To return an item, please email customer service at [email protected] to otain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
York’s Village,St. Jhon’s
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement. depending on your card company. We ill notify you y email hen your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
- Sale items are final sale and cannot be retuned.
Our products are shipped within 2-3 Days using the following carriers: FedEx & Store Shipping. To return your product, you should mail your product to: York’s Village, St, Jhon’s, Antigua. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you have any questions concerning our return policy or shipping policy, please contact us at: